EQ Leadership

Course Logistics:

Audience: Ideal for middle and senior managers, both experienced leaders and new managers will find this program valuable.

Length: Four-hour pre-course e-learning followed by 2-days on site, plus three 1:1 coaching calls to turn learning into action.

1/2-day and 1-day introductory sessions available.

Certification: Training available for internal and external trainers to deliver the 1-day introduction or the 2-day course. Complete trainer kit is available with Certification.

Rationale:

Most managers have a high level of expertise on the technical side of their work, but few have substantial training in the human side of the job. In an era of rapid change and complex organizations, it takes a robust set of people skills to create performance.

EQ Leadership is an engaging two-day program where you'll experience a unique approach to learning that's been effective for hundreds of professionals from six continents. The methodology comes from a curriculum called “Self-Science,” identified in Daniel Goleman's 1995 best-selling book, Emotional Intelligence, as one of two models for teaching EQ. This approach is research-based, time-tested, and proven effective. In a recent course evaluation, participants rated the program 9.35 out of 10 on, “The program helps you raise performance at work.”

Emotional intelligence provides powerful insights and tools for improving human performance. Emotional intelligence (or “EQ”) is the capacity to effectively use emotions, and it's a key differentiating factor of successful leaders. Why? Because relationships are at the heart of workplace performance, and EQ skills are what makes effective relationships thrive. As Andrea Jung, Chair and CEO of Avon Products, says “emotional intelligence is in our DNA here at Avon because relationships are critical at every stage of our business.”

Program Features and benefits:

• Two intensive days of training with leading experts in emotional intelligence development. The training will provide both an intellectual and a gut-level understanding of emotional intelligence while delivering practical tools that allow you to develop and apply EQ on the job.
  
  
• Personal and confidential Emotional Intelligence Assessment: All participants will take the SEI, a test developed by Six Seconds - and have an optional one-on-one debrief of the results with a certified coach. The assessment will help participants identify key strengths and vulnerabilities and make a personalized development plan.
  
  
• A workbook with resources and tips for learning more about how to improve your competencies.
  
  
• Post-course e-learning site reinforces key concepts.
  
  
• The program is easily linked to our customized research process to quantify EQ improvements and show bottom-line ROI.

Agenda

• EQ Leadership: Introduction to the EQ competencies that make the difference for great leaders.
• Know Yourself: Increase self awareness and your ability to decode the hidden language of emotions.
• Choose Yourself: Increase your ability to assess your options, follow your intentions to walk the talk.
• Give Yourself: Unlock your full capacity to engage, influence, and inspire others by enhancing empathy and connecting with your deep sense of purpose.
• Coaching EQ: Apply the EQ model to understand and manage the levers that drive performance.
• Case Studies: Practice the EQ concepts and tools on real management and leadership challenges.
• Into Practice: Develop a tactical implementation plan.