Organizational Vital Signs (OVS)

Quicky measure the organizational climate - a leading indicator of performance.

The Organizational Vital Signs (OVS) is an easy-to-use tool for quickly measuring and improving the organizational climate. The 15-minute online survey instantly shows “hot spots” in the organizational culture that are blocking optimal success and key strengths to build upon. Less expensive and faster than most comparable tools, OVS provides an invaluable guide for leadership and organizational development.

The statistically reliable, normed assessment addresses five climate factors, plus an overlay dimension of Trust:

• Accountability and Responsibility
• Collaboration and Problem Solving
• Perception of Leadership
• Alignment to the Mission
• Adaptability for Change

These factors predict 57.7% of overall performance (based on regression analysis against self-reported outcomes). The OVS predicts:

• 47% of Customer Service
• 27.8% of Productivity
• 43.4% of Retention

OVS's simplicity allows it to be administered quickly and frequently. It is versatile and flexible in that it can be used to sample an entire organization, specific units or departments or a cross section of staff. It identifies both strengths and trouble spots allowing leaders and managers to take action where it is needed and not spend time where it is not.

In this sample OVS graph, notice how you can instantly see strengths, "hot spots" interfering with performance, and "gaps" where communication is needed (each line is a department). Use this to focus leaders, to get buy-in for change, to design training, and to measure improvements.

Organizational Vital Signs:

• identifies the readiness for, commitment for, and skills for change;
• identifies the values, emotional competencies, and behaviors needed for success;
• alerts managers to needs and opportunities for training, communication, and development;
• helps build strategies for sustainable growth;
• is scalable, measurable, and practical.

With optional advanced statistical analysis, you can link the OVS results with bottom-line business metrics. You can also see specific leadership and development needs for different groups.

In this sample graph of Predictors of Customer Service, notice how the two groups have dramatically different drivers for success (a "big line" shows that area is important for that group).

Our specialists will help you make the case for people development by quantifying the "soft side of performance."

Get this insightful picture of your climate and optimize performance. Download the flier or contact us for more details.